Effective Date: April 29, 2026
Welcome to House10 Apartments (“we,” “our,” “us”), accessible via house10.homes.
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make apartment reservations, submit inquiries, or use our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information
- Full Name
- Email Address
- Phone Number
- WhatsApp Contact Details
- Booking Preferences
- Check-in and Check-out Dates
- Apartment Preference (1-Bedroom Executive or 2-Bedroom Premium)
- Special Requests or Additional Notes
Payment Information
We may collect payment-related details during reservation processing. However, sensitive payment information such as full card details may be processed securely through third-party payment providers and not stored directly by us.
Technical Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process apartment reservations and inquiries
- Confirm bookings and provide customer support
- Communicate reservation updates and important notices
- Improve our website and guest experience
- Personalize services based on your preferences
- Respond to special requests
- Prevent fraud and maintain website security
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and website functionality.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve performance
- Enhance booking functionality
You may disable cookies through your browser settings, but some website features may not function properly.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Trusted third-party booking and payment providers
- IT service providers supporting website operations
- Legal authorities where required by law
- Service partners necessary to fulfill your reservation experience
All third parties are expected to maintain confidentiality and data security.
5. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill booking and service obligations
- Maintain records for legal, tax, and accounting purposes
- Resolve disputes and enforce agreements
When information is no longer required, we securely delete or anonymize it.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
- Alteration or destruction
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Object to certain processing activities
- Request limitation of data use
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites such as payment providers, maps, or social media platforms.
We are not responsible for the privacy practices of those external websites. We encourage users to review their privacy policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. If we become aware of such collection, we will take appropriate steps to remove the information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.
We encourage you to review this page periodically.
11. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
House10 Apartments
10 Otukpo Street, Area 11, Abuja 900103
Federal Capital Territory, Nigeria
Email: reservations@house1.homes
Phone: +234
Website: house10.homes
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.